Recording & Interaction Analytics

Bumicom specializs in advanced communication and recording solutions since 1979. We support organizations operating in mission-critical environments with voice logging, messaging recording, quality monitoring, and speech and interaction analytics. Our solutions enable compliance, incident reconstruction, performance improvement, and valuable insights from communication data. Bumicom delivers both on-premise and cloud-based solutions and provides integration, consultancy, and 24/7 support services. Certified to ISO 27001, ISO 9001 and NIS2 standards, we ensure information security and quality management. From our headquarters in The Hague, we serve national and international clients in public safety, traffic control, financial services, and contact centers.